15th Feb , 2019
Why is it often so difficult to give your people positive feedback for a job well done? It should be regular and normal behaviour, yet some business owners and managers don’t do it. In not doing so, they run the risk of alienating or losing good and talented people who they want to keep!
French philosopher Voltaire wrote: “Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well.”
Bill Gates said: “We all need people who will give us feedback. That’s how we improve.”
It is often said in a business context that your employees are your most valuable asset. So, let them know you appreciate them and reward them for a job well done.
Praise is a powerful motivator. Most people react positively to praise, and it often encourages them to go above and beyond. Human beings need to be valued and appreciated. And as Ken Blanchard said: “Feedback is the breakfast of champions.”
Fortunately, recognising excellence – or even effort to do well – is a skill that can be learnt with the help of an experienced business coach.
Start with setting KPIs and expected behaviour and then regularly monitor progress in feedback sessions, providing both constructive criticism and positive feedback when they have done well or excelled. Be very careful how you give constructive criticism. As Frank A. Clark said: “Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” Also ask them for their feedback on the business and how they are managed.
Here are some other tips to help you get started:
With the help of an International Business Mentor or business coach who is experienced in staff management, you can create a positive work environment in which your people will love to work. This in turn creates many spin-offs including effort and loyalty, and ultimately the business’s bottom line.
An experienced business mentor or business coach can assist in creating a positive culture that recognises and rewards good people for a job well done. Furthermore, they can help with business growth strategies and also suggest approaches and systems to monitor performance for both teams and individuals.
In the case of teams, for example, you need to make sure the right people are recruited with the right mix of diversity and skills. Team building exercises, often with an element of fun, can be a valuable investment, as can inter-team competitions.
You can contribute to a more positive culture by taking these steps to recognise and reward hard work and achievement:
Recognising effort and achievement is self-reinforcing. When you do a better job of recognising your employees, they tend to perform better.
If criticism is warranted, state what went wrong, and reinforce how they can learn from it.
Not all the above will be relevant to all businesses. It’s likely that there will be some suggestions that are relevant or appropriate and others that are not.
This is just one of many areas in which an International Business Mentor or business coach can help. This can be done by assessing what works best in a particular business and looking at how to go about creating a positive culture that reinforces good work practices.
To enquire about how business coaching can assist your business with everything from positive reinforcement through to business growth strategies, call us today on (03) 8686 9192.